Crescent City Tours Reviews
(Rated by 10 users)
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Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Overall Rating
4.5
Base on 10 Reviews
Ratings by Feature
Ratings by Feature
- Good Value4.8
- Return Policy4.5
- Price & Quality4.3
- Customer Service4.0
- Shipping & Delivery5.0
Recent Customer Reviews (10)
Lucas David
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André Daoust
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James Lewis
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Patrick Cornwell
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Alex Barbosa
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Bret Hinojosa
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Mike Dresner
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Wendy Rogers
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Jason Leal
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Jodi Alter
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Crescent City Tours Pricing
Swamp and Airboat Tours
$57 to $80+
Crescent City Tours Pros & Cons
Pros
1
Offers a variety of tours including swamp tours and plantation visits with knowledgeable and entertaining guides, especially praised is a guide named Brian for his humor and expertise.
2
High customer satisfaction with 95% of travelers rating tours 4 stars or higher on Tripadvisor.
3
Provides both airboat and pontoon boat swamp tours, catering to different preferences.
4
Tours are described as informative, memorable, and well-organized with clean, safe boats.
5
Flexible cancellation policy allowing free cancellation up to 24 hours before the tour.
6
Positive testimonials highlight excellent service, engaging guides, and enjoyable experiences.
CONS
1
Some negative reviews mention issues such as late arrivals and lack of clear communication about tour details (e.g., food availability during stops).
2
The company is not BBB accredited, which may concern some customers regarding business reliability.
3
Restrictions on certain passengers for airboat tours (e.g., children under 48 inches, pregnant women, and those with back or neck problems).
4
Some complaints about customer service or feeling abandoned during tours.
5
Deposit policies include non-refundable deposits within 24 hours of the tour time, which may be restrictive for some travelers.
Crescent City Tours Features and Benefits
Features
Airboat Swamp Tours
High-speed, small-group airboat rides through Louisiana swamps, offering close encounters with wildlife and scenic bayou landscapes.
Plantation Tours
Visits to historic plantations such as Laura, Oak Alley, and Whitney, with hotel pick-up and transportation included.
City Tours
Comprehensive 3-hour guided tours of New Orleans highlights, including the French Quarter, City Park, Garden District, and areas affected by Hurricane Katrina.
Hotel Pick-Up
Convenient transportation from hotels for most tours; allow up to 30 minutes for pick-up.
Licensed Guides
Knowledgeable local guides provide cultural and historical context during all tours.
Flexible Scheduling
Multiple daily departure times for swamp tours; early morning starts for plantation tours.
Immersive Experience
Learn about Louisiana’s Cajun culture directly from local captains and guides during swamp and city tours.
Photo Opportunities
Abundant wildlife and picturesque scenery make these tours ideal for photography enthusiasts.
Comfort & Convenience
Air-conditioned vehicles ensure comfort during city excursions; small group sizes enhance the experience on airboats.
Educational Value
Gain insights into Creole history, architecture, burial traditions (above-ground cemeteries), and the impact of Hurricane Katrina on New Orleans.